Export your Lucy information by December 31st. Please review the FAQ for more information.
Welcome to MyChartCentral
Please read the following to understand important changes to the website. These changes have no impact on your MyChart account(s) or your medical record with any healthcare provider.
Over the last several years, Lucy users have told us that they’d like to manage all of their health information in a single place: MyChart. We’ve responded by improving MyChart so that it can do much of what Lucy can and a lot more. Share Everywhere, for example, allows you to share a copy of your medical record with any healthcare provider who has internet access.
With so much available in MyChart, very few users turn to Lucy anymore. The data shows that it’s time to say goodbye, so we’re removing access to Lucy on 12/31/2025.
If you’ve added personal data to Lucy that isn’t in your medical record or MyChart account(s), download that information before 12/31/2025. Store this information in your preferred secure location. If you think any of this information should be in your medical record, talk to your doctor at your next appointment.
If you don’t know how to access MyChart, or if the name “MyChart” is unfamiliar, check MyChart.org to find your healthcare provider’s MyChart website. You can contact us here with any other questions.
Here’s to getting well and staying well.
- The MyChart team at Epic
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MyChart offers patients personalized and secure on-line access to portions of their medical records. It enables you to securely use the Internet to help manage and receive information about your health. With MyChart, you can use the Internet to:
- Request medical appointments.
- View your health summary from the MyChart electronic health record.
- View test results.
- Request prescription renewals.
- Access trusted health information resources.
- Communicate electronically and securely with your medical care team.
For more information about MyChart, check out https://www.mychart.com/features.
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Epic is a healthcare software company that provides an electronic health record system to your healthcare providers. We also power your access to that information through MyChart.
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You can no longer link MyChart accounts to your MyChartCentral account. Instead, you can use Happy Together to view information from multiple organizations in a single MyChart. You can learn more about Happy Together at https://www.mychart.org/HappyTogether.
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If you need portable summaries of care from your healthcare organization, you can log in to that organization’s MyChart and search for the Sharing Hub in the menu for options to share or export your health information.
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Epic is currently working on improvements to how patients manage multiple MyChart accounts. To prepare for these changes, we have paused new account creation for MyChartCentral.
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If you need help recovering a username or password for a MyChart account, visit MyChart.org Help.
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MyChartCentral is committed to protecting your privacy while keeping it easy for you to get to all your data. A public or shared computer is one that can be used by people you do not know. A private computer is one that only you and other people that you trust can use. If you are using MyChartCentral from a public computer, MyChartCentral will ask you for answers to two security questions in order to confirm your identity. If you connect from a private computer, MyChartCentral will skip this check for your convenience.
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MyChartCentral requires that your browser has cookies and scripting enabled. As long as those requirements are met, your browser is supported. However, the MyChartCentral team actively tests the site with the newest version of Safari, Firefox, and Chrome. We cannot guarantee functionality in other browsers.
If we still haven't answered your question, please Request Help.