MyChartCentral - Forgot Username

Export your Lucy information by December 31st. Please review the FAQ for more information.

Welcome to MyChartCentral

Export Your Lucy Information
Please read the following to understand important changes to the website. These changes have no impact on your MyChart account(s) or your medical record with any healthcare provider.

Over the last several years, Lucy users have told us that they’d like to manage all of their health information in a single place: MyChart. We’ve responded by improving MyChart so that it can do much of what Lucy can and a lot more. Share Everywhere, for example, allows you to share a copy of your medical record with any healthcare provider who has internet access.

With so much available in MyChart, very few users turn to Lucy anymore. The data shows that it’s time to say goodbye, so we’re removing access to Lucy on 12/31/2025.

If you’ve added personal data to Lucy that isn’t in your medical record or MyChart account(s), download that information before 12/31/2025. Store this information in your preferred secure location. If you think any of this information should be in your medical record, talk to your doctor at your next appointment.

If you don’t know how to access MyChart, or if the name “MyChart” is unfamiliar, check MyChart.org to find your healthcare provider’s MyChart website. You can contact us here with any other questions.

Here’s to getting well and staying well.
- The MyChart team at Epic

To retrieve your username, please fill in the form below. All of the fields are required. If an account is found, we will send you an email containing your username.

First name:

Last name:

Date of birth:

Email: